WhatsApp is a free, useful and powerful messaging app that anyone can use. There are more than 1 Billion active users on WhatsApp. It’s also the most widely used messaging app today.

People communicate fast with the help of messaging services. Smart businesses are using it to the benefit of their business.

There are two kinds of WhatsApp apps. First is the WhatsApp Personal App which is dedicated for personal use and you must avoid using it for business purposes.

The second one is the WhatsApp Business App which is meant exclusively for businesses to send SMS messages to your customers, send promotions and marketing updates.

This app should not be used for sending personal messages to your friends. Each app has its own purpose and should not be used interchangeably. Find out more about both the apps.

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